We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #3048499
Custom Follow Up - Custom Notification for Event Tags
Closed

Comments

  •  11
    Gerhard Reus started the conversation

    Hello, I have started using Amelia for events recently. I really enjoy it, but there are a few minor functions that I miss.

    I have a custom notification setup for an event. Now that events repeat and in the future will repeat daily, but it seems like I have to manually choose every single event for the notification. It would be cool, if we could choose tags for the custom notifications, so all events from a specific tag receive the same custom notification.

    The other thing with event notifications is that Custom Follow Up emails don't seem to work for events but only for appointments. In my case we have a walking tour and a bike tour. The walking tour follow up says "thank you for walking with me" but the bike tour should of course say "thank you for cycling with us" and have some other minor details like a review link for the bike tour instead of the walking tour.

  •  11
    Gerhard Reus replied

    Sorry, the second paragraph was completely my fault. Custom follow up notifications of course work for events, but I clicked the wrong notification, the one for appointments, when trying to create it.

    Custom notifications for event tags instead of individual events, however, would be fantastic. Not I have to think about adding the newly created event to the custom notification everytime I create a specific type of event.

  •  1,712
    Marko replied

    Hello again Gerhard,

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    If you have any more questions please open another ticket and we will gladly help you there.


    Kind Regards, 

    Marko Davidovic [email protected]

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