I would like to know how to set it up, that customers can cancel and reschedule without a password but through the auto-email that they receive after booking. I watched the video below, but she said to setup a "dockin". What is a "dockin" and how do I do that? Thanks, Nicole
The cancelation of the appointment can be done through email with the use of the %appointment_cancel_url% placeholder. The rescheduling, however, will have to be from the customer panel.
Please let me know if you have any other questions.
For that purpose, you will have to set up the "Successful Cancellation Redirect URL" and "Unsuccessful Cancellation Redirect URL" fields on the Amelia/Settings/Notifications page.
In regards to the PayPal refund, it needs to be performed manually through their platform.
Hope this helps you.
Please reach out to us if you have any other questions.
Hi,
I would like to know how to set it up, that customers can cancel and reschedule without a password but through the auto-email that they receive after booking. I watched the video below, but she said to setup a "dockin". What is a "dockin" and how do I do that? Thanks, Nicole
Hello Nicole,
Thank you for reaching out to us.
The cancelation of the appointment can be done through email with the use of the %appointment_cancel_url% placeholder. The rescheduling, however, will have to be from the customer panel.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Nicole,
For that purpose, you will have to set up the "Successful Cancellation Redirect URL" and "Unsuccessful Cancellation Redirect URL" fields on the Amelia/Settings/Notifications page.
In regards to the PayPal refund, it needs to be performed manually through their platform.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables