He tenido problemas con el envío de correos de confirmación y recordatorio de mis clientes. Mi asistente solicitó apoyo por parte del soporte de Amelia y no hemos recibido solución al respecto, motivo por el cual, solicito el reembolso de mi compra debido a que el servicio no esta funcionando como se ofreció.
Hicimos la solicitud de ayuda del soporte el día 20 de abril, en numero del ticket es el #3028446. La respuesta que se dio no solucionó el problema y desde entonces no hemos recibido asistencia del soporte.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
He tenido problemas con el envío de correos de confirmación y recordatorio de mis clientes. Mi asistente solicitó apoyo por parte del soporte de Amelia y no hemos recibido solución al respecto, motivo por el cual, solicito el reembolso de mi compra debido a que el servicio no esta funcionando como se ofreció.
Hello María,
Before you request a refund, can we try and resolve the issue with the emails if you are willing to share more information regarding this issue.
Please let me know if that is fine with you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hicimos la solicitud de ayuda del soporte el día 20 de abril, en numero del ticket es el #3028446. La respuesta que se dio no solucionó el problema y desde entonces no hemos recibido asistencia del soporte.
Hello Mary,
I have now checked that ticket and the last ticket is from my colleague.
Please let me know if you had tried that?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Efectivamente esas alternativas que se nos dieron fueron las mismas que están en el tutorial de soporte. Las probamos todas y no funcionaron.
Hello Mary,
That is fine.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables