We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3046617
functionality
Closed

Comments

  • Ronny Daniel started the conversation

    Hi,

    I'm  now using Booknetic appointment booking, but i consider to switch to Amelia. A main difference between booknewtic and amelia is that in booknetic i can set special days (and normal schedule) per service, and as far as i can see in Amelia it can't be done on that level. i can define special days in staff members and then assign this staff member to a service, but if 1 staff member handles multiple services the date/times of service A will also be available on service B and i want to define different date/time slots per service.

    so..

    staf member: john doe

    service A: special day: 30-05-2022 10:00 - 11:00 and 11:30 - 12:30

    service B: special day: 31-05-2022 10:30 - 11:30 and 11:45 - 12:45 and 14:15 - 15:15

    service C: etc etc


    can this be solved?


    Ronny

  •  1,894
    Miloš replied

    Hi, Ronny

    Thanks for reaching out to us.

    In Amelia, special days have priority over "standard schedule", if that makes sense, so i believe you should have no issues in setting up that kind of schedule as you described.

    Special Days – This feature allows you to configure one or multiple days when the employee’s schedule is somehow different from the standard one. E.g. one can have different working hours, provide different services, and/or work in a different location for one Thursday only. Whether you need to set shorter or longer working hours for just one day or a period, set a different service for one specific day or a whole week, or assign the employee to a different location for a day — here you can do all of this.

    Please check out our documentation explained here, about how this works.

    And let me know if you have any questions.

    -

    Additionally, I just wanted to point out that we have pages with Demos, that you can use to try out the plugin's features - https://wpamelia.com/demos/

    and there is a 15-day money-back guarantee period,
    so if you purchase the plugin, you can safely fully test it out,

    we would assist you with our support along the way,
    and if it doesn't fit your needs you can request and receive a refund in that period.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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