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  Public Ticket #3046463
Zoom integration for multiple Zoom accounts like with Bookly
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  • Jefferson started the conversation

    Hello,


    I would like to know what are the steps to add Zoom accounts for what you call "Employees" but which in my case are partners.

    Indeed I'm working on a website which is currently using Bookly and I'm trying to switch entirely to Amelia and hopefully get rid of Bookly.

    In Bookly as you can see in following attached screenshot, I can add Zoom API keys per user.

    Whereas in Amelia, in your Zoom Integration setting I can only add 1 client & secret key.

    The only way I found with Amelia is to have people's Zoom account attached to 1 main Zoom account but the problem is that it would mean that this account would have the control over the other accounts.

    In my case, people are partners and not employees, they really don't want to have 1 account controlling their Zoom account, they want their freedom.

    They agreed to share their API Zoom which perfectly works with Bookly but with Amelia I'm stuck, maybe this doesn't exist (yet?) maybe I don't know where to set it up.

    Please help 🙏

  •  1,571
    Uroš replied

    Hello Jefferson,

    Thank you for reaching out to us.

    Zoom is configured via the JWT application made by the admin here: https://marketplace.zoom.us/. If you want each employee to be linked to their Zoom account, you must pay the Zoom premium and add users through the Users section. They can't use private accounts, so you would have to pay Zoom Premium to get slots for additional users. When you add them, you can then link them through the Employees section to a specific Zoom account within the organization created in Zoom.

    Hope this helps you.

    Feel free to contact us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  • Jefferson replied

    Hi Uroš,


    Thanks for your reply but sorry it doesn't solve my problem. It's exactly the same issue I mentioned in my first post and as said I don't want accounts to be linked.


    If you look at my previous screenshot from Bookly you will see that Bookly also use JWT application but a better way than Amelia. Indeed, with Bookly we can add multiple Zoom API PER USER! Directly in their staff profile.

    With Amelia and the steps you suggested (that I also did before posting here), what happens is that 1 account will take control of others accounts: I don't want this, my collaborators don't want this neither (they are collaborators not employees).

    As you see in attached image with your method 1 account will have access to all their Zoom details, meetings, contacts, etc.

    I guess I will stay with Bookly for the moment...

  •  1,571
    Uroš replied

    Hello Jefferson

    Thank you for clearing that up.

    Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/ 

    We carefully follow suggestions from our customers and the more vote the feature gets, the more priority we put on implementing that feature in one of the future updates.

    I have also passed this as a suggestion to our management, thank you very much for pointing that out.

    Please let me know if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

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  • DoQtor replied

    Pardon me for butting in but I considered Bookly. What are some features that are driving you to Amelia from bookly. If I may ask...

  • Jefferson replied

    Thanks Uroš, I did create a feature suggestion 3 days ago but I don't see it on the page so I can't even vote for it or put the link here for people to vote for it.

    @DoQtor things driving me to Amelia is that I have a Lifetime developer license, already use it other website and it's only 1 plugin.

    With Bookly I have 10 plugins installed:

    Bookly
    Bookly Coupons (Add-on)
    Bookly Customer Cabinet (Add-on)
    Bookly Group Booking (Add-on)
    Bookly Packages (Add-on)
    Bookly Pro (Add-on)
    Bookly Recurring Appointments (Add-on)
    Bookly Service Schedule (Add-on)
    Bookly Staff Cabinet (Add-on)
    Bookly Stripe (Add-on)

    And if I want more functionalities it means adding more addons. I like the fact that everything is in 1 plugin with Amelia.

    But as the Zoom JWT API integration is better with Bookly, for the website I was working on, I will stay with Bookly for the moment on this website.

  •  1,571
    Uroš replied

    Hello Jefferson,

    Thank you very much for the suggestions, we will keep you updated once this is considered and potentially implemented. In the meantime, please reach out to us if you have any other questions.

    Kind Regards, 

    Uros Jovanovic
    [email protected]

    Rate my support

    Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/

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    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

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