We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I saw that you showed a "successful case" to Trafft, the images they use on the site do not have the Amelia brand. Have you already released the white label?
I am very interested in this topic, because when we are going to close a sale with a larger client, where there is already an IT sector, they are suspicious of the work or take the idea and hinder our business.
What can we do about it as I'm thinking of buying the fulltime developer license.
Hello Rodolfo,
Thank you for reaching out to us.
In regards to the White-label, this should be implemented by the middle of the year as part of the developer license, but it is not yet available at this time.
Let me know if you have any further questions. Thank you.
Kind Regards,
Uros Jovanovic
[email protected]
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