We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, we have been trying the plugin before install it in our client web page. We have been trying it on different cases, and we have seen that any client could make two bookings at the same hour with different employees using the same email.
Thank you.
Hello,
Thank you for contacting us.
Yes, this is possible because appointments with other employees are counted separately. If they try to book an appointment with the same employee at the same time, then they will not be able to and Amelia will inform them that they already have a booked appointment at that time like this.
As for booking 2 twice with two different employees we, unfortunately, we cant do anything about that because they are two separate appointments with two available time slots.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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