We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Can employees manage their own working schedules in amelia if they sign into their dashboard?
Also, can an employee change his google calendar like add a meeting to it and amelia syncs and removes the available time from the available times for that employee automatically? It seems that if you have to manage all employee schedules when they have the freedom to set their own schedule, then you're doing a lot of work when they could manage their own schedules.
Thanks,
Hello Marcus,
Thank you for contacting us.
Yes, the employee can manage their working hours in the employee panel
All you have to do is to give them those permissions in Amelia / settings / role settings
As for the Google calendar, if you have synchronized it with Amelia, then the calendar will work in that way.
If the customer books an appointment it will be displayed in Google Calendar and if your employee enters his appointments in the calendar and sets it as busy then the slot will not be available for booking in Amelia.
Hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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