We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
today I wanted to make the move of a finished site.
I exported the entire site including its tables and databases with the tool All-In-one-wp-migration and imported it into the new site. Which you also recommend. Unfortunately, not a single table has the records in it.
When I try to copy the values into it I get the following error message: There was an error trying to update the row! Error: Table 'db10916232-testwo.gowp_wpdatatable_2_1' doesn't exist
Has anyone had any experience with moving from one hoster to another?
Thanks!
I've solved this issue!
Hey, Wilhelm
Thanks for reaching out to us
I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
Have a great day!
Kind Regards,
Miloš Jovanović
[email protected]
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