We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to update my amelia plugin on my testingsite but it's telling me that I need to activate with my purchase code. When I look at the domains listed on my amelia profit, it doesn't show the testingsite url as an authorized site to use it. How do I make that update? It's my test site.
Hello,
Thank you for contacting us.
You have our developer license and you can use it on an unlimited number of domains, also in your profile in our store you have the option for manage domains where you can activate and deactivate domains.
Can you please send us a short video or couple of screenshots so that we can better understand what the issue is?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
what do you mean the developer license. What other type of license is out there? Is tgere a olan that allows for unlimited domains? Do you offer that?
I will send screnshot to show. I do not see where or how i can add the testing domain to the list of domains. Maybe you can send a short video on how to do that. I think that would be very helpful to the community as a whole
Hello,
We have a baic license that can be used on one domain, pro licence that can be used on 3 domains and developer licence that can be used on unlimited number of domain.
You have the Developer license and you can use it on an unlimited number of domains. More about our licenses you can read on the following link https://wpamelia.com/pricing/.
Hope this helps.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables