We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Next to the %service_extras%-placeholder, I would like to display the quantity of the different services booked.
Is there any placeholder that gets the booked extras and their respective quantities at once and without having to enter every single placeholder for all extras that exist manually?
Maybe sth like %service_extras_quantity%?
The goal is that the customer sees every service and extra that he/she has booked and paid for. At the moment, he/she sees only the service name without the quantity. (with %service_extras%)
That would help a lot.
Looking forward to your reply.
Thx and best,
Jan
Hi, Jan
Thanks for reaching out to us.
Can you please try these placeholders?
You can find them in the Notification settings, under "Extra" placeholder selection; and it will pull any extras that you have in Amelia;
hover over any of them, and you will see their respective "name", as you named them in services - if that makes sense.
Amongst them is the service extra quantity, as you can see.
Let me know how it goes, and if you have any questions. Thank you
Kind Regards,
Miloš Jovanović
[email protected]
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