I set hours my shop is open and I am available, but Amelia shows that I am available 24/7. This is the second time this has happened in just a few months and my clients are confused. I already deactivated all other plugins and deactivated them, but the problem is still there. Please advise quickly.
Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days, and days off for all employees will be ignored).
For everyone else, besides admin, it looks the way you set it up.
If you have any more issues or questions feel free to ask, we will gladly help.
I set hours my shop is open and I am available, but Amelia shows that I am available 24/7. This is the second time this has happened in just a few months and my clients are confused. I already deactivated all other plugins and deactivated them, but the problem is still there. Please advise quickly.
Hello Nicole,
Thank you for reaching out to us.
Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you have this option enabled, you can book at any time (working hours, special days, and days off for all employees will be ignored).
For everyone else, besides admin, it looks the way you set it up.
If you have any more issues or questions feel free to ask, we will gladly help.
Have a nice day!
Kind Regards,
Uros Jovanovic
[email protected]
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