I switched to Amelia, and now I am creating events. The problem I have is that when creating an event and assigning an organizer and a staff member, the notification email mentions them both.

It says for example:

My name is Gerhard, Leo. I will be your guide in Salzburg. Your reservation for the Tour is confirmed, and I look forward to meeting you! Here are the tour details:

With Gerhard being the organizer and Leo being the staff member. The same happens with email, phone number and all other employee details.

Hello, thank you for your answer. I would prefer not to provide admin access at the moment. I have 2fa activated and don't have a plugin for temporary access at the moment. Also, Amelia seems to be working very well except for that. Maybe it's something I don't understand.

Is it normal to have the organizer or the staff as employee details in the emails? I just also realized after triggering the cron job for email follow up, that, if the guide is added as an organizer, no details are added to the follow-up. If the guide is added as staff, the employee variables in the follow - up work normally. Is it normal that follow - up emails only include staff information. What is the difference between adding organizers and staff. Would there be any downside to only adding staff and never adding organizers?

Hello Uroš,

thank you for your answer and for understanding. Attached you find the screenshot.

The notifications setting are very straight forward, so I guess they are fine.

I now only put staff in the event settings instead of organizers. That way seems to work fine in confirmation and follow up emails. Is there any upside to also having an organizer? When I put an organizer, details don't show in the follow and when I add an organizer and a staff, double details show in the confirmation.