We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
My site providing online consultation service. basically we have two types of customers. one is local customers and other one is foreign customers. we are from Sri Lanka. and we want to provide same service to people from sri lanka to a one price (ex - for $5) and people outside from sri lanka to another price (ex - $10). this is an essential feature for us. how can we do that using amelia?
Hello Harith,
Thank you for purchasing our product, and for reaching out to us.
You can achieve what you want in 2 ways
1. You can create 2 different services which will be called for example consultations in Sri Lanka and consultations for other countries
2. You can create 2 employees one to be called for example consultations in Sri Lanka and the other consultations for other countries and set different prices for 2 employees.
There is no third way you can achieve this.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
Thanks for your reply. but i think it will be not success. think, because of low price, person from other country also can select consultations in Sri Lanka.
as you told we can create two separate services, but it is better if we can hide relevant service by ip address.
as a example service for sri lankans only show for ip address from sri lanka. can i do this using this plugin?
Hello Harith,
Unfortunately, currently, this feature is not built-in in Amelia.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables