We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3041366
Book multiple events at the same time
Closed

Comments

  • Julien Aflalo started the conversation
    May 10, 2022 at 8:58pm

    Hi, 

    I have an issue : for my customers it’s difficult to pay for multiple events at the same time. I have stripe activated on my Amelia app and the way it works is by asking for credit card when a user clicks on en event. If they want to book multiple events they have to enter credit card info multiple times and it’s bothering.

    I wanted to maybe try the woo commerce integration for my customers to add all events to cart and then checkout, but I have an issue :

    I also use the services on Amelia and my default payment option is to pay at the desk, not on the platform, which if convenient for me.

    Is there a way to have woocommerce only for events and on desk/stripe for services ?

    Do you get my issue ? Is there a way top simplify user experience for booking multiple events at the same time without breaking the ux for the services ?

    Thank you very much

    Best regards

    Julien Aflalo

  •  1,728
    Marko replied
    May 11, 2022 at 8:54am

    Hello Julien,

    Thank you for purchasing our product, and for reaching out to us.

     Unfortunately, currently, this feature is not built-in in Amelia. All appointments and events must be booked separately at the moment there is no way to book them all at once. 

    I'll kindly ask you to add it as a feature suggestion on this page. 

    Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.

    Once you enable the WooCommerce service option, other payment methods will be disabled since WooCommerce supports the same payment methods, or you can just enable PayPal or Stripe it is entirely up to you. But you can not have WooCommerce for one and Stripe for the other I'm afraid.

    If you have any more questions please open another ticket and we will gladly help you there.

    Kind Regards, 

    Marko Davidovic [email protected]

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