As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hi,
I have appointments set to 20 mins currently. If I wanted to change appointments to 15 minutes instead how does that impact existing bookings and future dates that may have been booked for 20 min appointments on the same day as the new appointment duration of 15 minutes?
Hello Samantha,
Thank you for reaching out to us.
The duration change does not affect the future appointments, thus you can freely change the duration of the service with no effect on the already-existing appointments.
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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