As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I downloaded the WP DataTables plug in directly from WordPress. I then was redirected to the wpdatatable website to upgrade to premium. I purchased basic and received my code. I do not see a field in my plugin's settings to enter my code.
Hello Victoria
Thank you for your purchase.
Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
Please take a look at the article attached to my response, and if you have any questions after reviewing it let me know.
Installation
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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