We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I'd like to add a short code to my content template which shows the services and appointments that relate to the current post. Is this possible?
Thank you!
Hello Lesley,
I'm afraid that we didn't quite get what you want to achieve exactly?
We are sending you our list with all the shortcodes and the explanations for every shortcode. You can read more about our shortcodes on the following link https://tmsplugins.ticksy.com/article/17639/.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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thank you for getting back to me.
The scenario is this: I have a CPT for employees. Front end this displays an archive from which users can choose to view employees. The post for each employee come from a single template in which I'd like to add a short code that will display the available appointments for employees.
I realised quite quickly that the Amelia short codes are reliant on the ID of the employee/service/category etc. But this would ultimately result in many posts and I only have the one template.
Can you suggest a workaround?
Hello Lesley,
Thank you for the clarification and unfortunately, there is no workaround for this at the moment.
But you should know that when a customer selects an employee he will only see free time slots for that employee.
The second way is the one you mentioned where you would have more posts posted with, for example, this shortcode [ameliabooking employee=1] if you want to show the booking form for the employee with ID 1.
We would love to suggest some workaround but unfortunately, our shortcodes can't work that way.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko
can you tell me if I can use a shortcode as a parameter for Amelia? I'm still trying to find a solution!
Thank you
Lesley
Hello Lesley,
We are not sure what do you mean by parameters, but what you are trying to achieve at this moment is not possible in Amelia.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables