We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have another doubt related to the translation feature. How can I see my Amelia Plugin translated? I had to translate myself all the fields even though I saw there is already a translation in Spanish.
Could you help me to understand what should I do?
Hello Vanessa,
Thank you for reaching out to us.
Are you referring to the translation of the front-end or back-end?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello!
I refer to the front- end translation :)
Hello Vanessa,
Thank you for clearing that up.
For that purpose, you could disable the "Enable Labels Settings" option on the Amelia/Settings/Labels settings page.
Hope this works for you.
Please reach out to us if you need further assistance.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi!
Thanks but it didn't worked.... what I see is that you have a Spanish translation but for Spain. In my general settings I have as default Spanish from Mexico.... I could change the general settings into Spanish in general but I already translated many elements of my WordPress theme with the Spanish (Mexico) setting.... so is it possible to add a Spanish translation into the Amelia Plugin? I think I can duplicate the language with the help of POEDIT, but I have a general idea..... could you please explain me better how to do this?
Hello Vanessa,
Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any inconsistencies with the translation, please feel free to correct them using POEdit, or Loco Translate, open a ticket and send us the corrected translation, so we can add it to the plugin.
At the moment we have Spanish, German, Dutch, Russian, Romanian, French, Finnish, Italian, Swedish, Brazilian Portuguese, Portuguese, Greek, Arabic, Slovak, Hungarian, Danish, Belgian, Japanese, Polish, Hebrew, and Chinese translation. Approximately 90-95% of the plugin is translated into the languages stated above.
To apply any of these languages, all you need to do is go to WordPress' General settings and set the site language to your language.
Please note that the languages mentioned above work only for certain locales. For example, we have Spanish (Spain) translation, which is saved with es_ES locale, but if you set your site language to be Spanish (Mexico), Amelia will not pick up the translation, since the locale is es_MX.
The solution here would be to either change WordPress' language from Spanish (Mexico) to Spanish (Spain), or access ../wp-content/plugins/ameliabooking/languages/ folder, and to copy the "es_ES" folder. Paste it in the same path (ameliabooking/languages) and rename the folder to "es_MX". Then, access the folder, and rename the two files from "ameliabooking-es_ES.po" and "ameliabooking-es_ES.mo" to "ameliabooking-es_MX.po" and "ameliabooking-es_MX.mo".
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables