We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I just purchased Amelia for my website and I doing the configuration of all the plugin but when I go to my website I cannot see all the days in the calendar, even though I set up all the days of the week to be available, for the moment I can only see from monday to friday.
Could you help me with a solution here?
Here is the settings side:
Another issue is that the slots have different hours from the 8:00 to 19:00 hours I put in the set up. And the Continue button doesn't visualize properly.
Could all these things be part of a bug in the plug-in? I am bit desperate because I am working on this website for a tour operator and they need everything to work properly.
Thanks in advance,
Vanessa
Hello Vanessa,
Thank you for purchasing our product, and for reaching out to us.
No, it's not a bug, you set the global working time, but each employee that is subsequently created has the default working time from Monday to Friday from 09 to 17. You need to set the working time for all employees separately.
You can do this in Amelia/employee/edit employee/working hours.
As for the colors of the button, we see that you have adjusted the colors in the customize section.
You have set one of the options to have the same color as the calendar background and it is most likely not visible for that reason. Please try and change the various combinations of settings in the customize section and you will find what overlapped.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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Thanks so much, it worked in part, still don't find how to make the button white.
Hello Vanessa,
You are welcome. As for changing the color of the button you need to "play around" with your color settings there is no other way and try to see what your color scheme overlapped. In the future we do not have an eta on that, there will probably be a separate color scheme for buttons.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables