Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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If you can't see the option to Activate the plugin, it is possible that you somehow installed the Lite version.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
Here is also a useful article that can help during installation Installation
Let me know how it goes, and if I perhaps misunderstood the issue. Thanks.
I bought the premium version originally. Then it stopped letting me use extras.
I purchased the premium version again today but now it won’t give me an option to put in the purchase code on the Wordpress side.
Hi, iamgnice
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
If you can't see the option to Activate the plugin, it is possible that you somehow installed the Lite version.
The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You can download the full version by logging into our store with the credentials you received when you purchased the plugin via e-mail.
Here is also a useful article that can help during installation Installation
Let me know how it goes, and if I perhaps misunderstood the issue. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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