We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello!
This is the third page where I try, and it doesn't work anywhere.
So in your aricle I saw, I can set min and max appointment 0 too in packages.
But if I do this, these packages are not visible in catalog view.
Is there any way I can make them visible.
Thank You!
Hello Gergő,
Thank you for purchasing our product, and for reaching out to us.
In order for a package to exist, you must specify how many appointments that package will contain. If there are 0 appointments, that package cannot be displayed, because it does not exist because you want to sell 0 appointments.
You can create a package with for example 5 appointments but the Minimum bookings required and Maximum bookings required can be 0.
This means that your customers do not have to book any application immediately but can buy the package.
If you have set the minimum and maximum and packages do not appear then we would need a temporary admin approach to explore in a little more detail.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes I made how you write.
The required numbers are 0, and it unvisible. If I have at least 1 package with maximum 1 booking required, than everything is working.
I made a login for you.
User: amelia
Pass: @melia
Hello Gergő,
We would just ask you to send us a link that we can log in to when we try to go to the link you entered when creating the ticket we get this message
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables