The appointment confirmation to the customers goes out incorrectly. Instead of "%employee_first_name% you can expect %zoom_join_url% on %appointment_date% at %appointment_start_time%. All information can also be found in your appointment overview "We are waiting you at on May 4, 2022 17:00." is displayed.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
The appointment confirmation to the customers goes out incorrectly. Instead of "%employee_first_name% you can expect %zoom_join_url% on %appointment_date% at %appointment_start_time%. All information can also be found in your appointment overview "We are waiting you at on May 4, 2022 17:00." is displayed.
Hi, Jasmin
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Miloš Jovanović
[email protected]
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