Thank you for purchasing our product, and for reaching out to us.
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received due to our national holodays, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
This usually happens if your mail is set to PHP. We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and can also take some time to send. You can read more about it here.
I have just noticed that all notifications to the employer and customer are going to the junk folders.
What can I do about this .
Thank you.
Hello Denis,
Thank you for purchasing our product, and for reaching out to us.
Thank you for your patience as we worked to get back to you, we apologize for the delay, due to a high volume of tickets our team has received due to our national holodays, our response time has been delayed, but we're working to ensure everyone receives the help they're needing!
This usually happens if your mail is set to PHP. We strongly recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and can also take some time to send. You can read more about it here.
Hope this helps.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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