We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Despite feeling like the UX of the plugin requires a massive amount of clicking to achieve one thing, I am curious if I am able to display the value of a single cell using a shortcode.
The tables are great for creating diagrams and showing a large amount of data... but sometimes I just want to highlight a single number... such as the total number of COVID related deaths in the area.
If this is not possible, please let me know so we can work to process a refund.
Hello Dustin
What you're looking for (single-cell shortcode) is currently in the testing phase, so hopefully, it will be included in our next update.
If you don't want to wait for that to happen, you can submit a refund request through your store account.
Please check out the attached article and let me know if you have some further questions after reviewing it.
Refund Policy
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Aleksandar, appreciate the information and follow-up. I'm going to move forward with a refund simply because I need a solution sooner than later, but great to know the feature will be available in the future.
Thanks again
I'm sorry to hear that, Dustin, but I can understand.
If you submitted the refund request through our store, you'll receive it within 7 business days.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables