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  Public Ticket #3034296
Can't add new numbers
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  • A Lista Digital started the conversation
    hello, i try to add a number to received sms notifications, but it doesn't let me can you help me pls?8208935656.png
  •  1,851
    Miloš replied



    Hi, A Lista Digital

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Send all SMS messages to additional numbers :
    This option allows you to set multiple additional phone numbers that will receive all SMS notifications that you have enabled on the Notifications page. Once you fill in the first number press enter and it will be saved so you can add then the second one press enter, etc. Please note that you need to add the whole phone number, with the country code, in order for it to be saved. 

    -

    Please make sure that you input the full number, the area code as well, for example, this one is for Serbia numbers:

    8997178836.png

    Once you finish, press ENTER, and it should appear?

    If the issue still remains, i can take a look for you;

    Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.


    Kind Regards, 

    Miloš Jovanović
    [email protected]

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