We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #3034180
Delete of people in events not possible
Closed

Comments

  • Nils started the conversation
    April 29, 2022 at 9:20am

    Hi,

    we work only with events.

    I cannot delete PARTICIPANTs from the backend. For example: PARTICIPANT has booked an event, one day later this PARTICIPANT is calling me to cancel this.

    It apperas:

    Error

    1 The participant was not deleted

    Any ideas why not?

    Thanks,

    Nils




  •   Miloš replied privately