We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
UPDATE!
Issue now seems to be resolved after deleting and reinstalling plugin.
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After updating to the latest version and clearing my browser, the plugin isn't rendering correctly. As you can see in the screenshots, many of the categories are blank. One image shows that under services there are 10 services however they're not showing up. The dashboard is in an infinite loading loop that never renders.
None of the data appears to have carried over after the update. Employee has been deleted but when I add them again it says that the email is already in use.
If you require admin access to Wordpress let me know. I'd like to get this resolved as soon as possible so I can start using the plugin to handle bookings for client.
Hello Jay,
Glad to hear that the issue has been resolved.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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