As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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I want to change the email with the login credentials that is send when a Wordpress user is created.
Where can I change it? It is not in the Notifications section.
I also have a membership plugin running (ARMember), but it doesn't use the emails that are set up there.
Hi, Evelyne
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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The notification that goes to customers when a new WP user is created comes from the WordPress "default notifications", it is not generated by Amelia.
Here is a useful article from wpBeginner which should help you customize that "welcome notification" of WordPress.
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Regarding the ARMember plugin, we are not familiar with how their notifications work, so you would have to reach out to their support if you need help with that.
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Let me know if you have any questions. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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