I have the integration set up to send email notifications when someone registers for an appointment but these are not getting sent. Even when i go to test the notification with a test email this doesn't send. I have the most recent updated version of Amelia too
Thanks for reaching out to us, sorry about the slow response time.
An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
hello,
I have the integration set up to send email notifications when someone registers for an appointment but these are not getting sent. Even when i go to test the notification with a test email this doesn't send. I have the most recent updated version of Amelia too
Can you please help?
Hi, Riley
Thanks for reaching out to us, sorry about the slow response time.
An issue with email notifications could be caused by several reasons:
Please check these points, and let me know if you were able to resolve the issue. If you're still not able to resolve the issue, we'll need to remote into your website, and see what's going on.
Kind Regards,
Miloš Jovanović
[email protected]
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