We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
What I really want.... for one of my problems I want the addition of people to really act as the addition of the number of hours I want to charge.
not sure if I can use Extra for that.. but right now I am confused as to what these toggles are doing.
Please advise.
Hello Caston,
I'm afraid that we didn't quite get what you want to achieve exactly? We will do our best to help you.
If we understood you correctly you are asking us about extra option and for extending the duration of an appointment.
You can set up the time slot for one hour, and you can add extras to that service for example: if your appointment is by default one hour but the client wants an appointment of two or three hours he can add one or two extras (one or two appointments for one hour) to the default appointment.
By selecting these extras, your Customers will be able to change the Service duration to 2-3-4 hours.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
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