We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Strange... is there a way to prevent the Bringing anyone with you option from showing. When I first coded the site it did not show. Then I toggled it on. It shows. Now I would like to toggle if off, however it now shows regardless of the position of the toggle.
This is urgent.
Hello Caston,
Thank you for purchasing our product, and for reaching out to us.
For each service you have the Show "Bringing anyone with you" option. When you go to Amelia/services/edit service you can find an option there and choose for which service you want to allow that option. In case you don’t want to just go to the desired service and turn that option off there and that’s it.
Once you do that please let us know has this helped.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Marko,
I really appreciate your reply. Unfortunately for me, I am completely lost.
I understand your instructions indicates it's stored at the service level, however, when I log in I do not see that toggle.
The only place I see that toggle is in the Customize area.
Please advice to the tab within services that I would see the toggle.
Thank you so much.
Caston
Marko,
I figured it out...
Here is what I did to correct the issue.
Under the Employee, Assigned Services, I needed to decrease the Spots to 1. This removed the bringing someone else along issue.
Thanks for your response and support.
Caston
Hello Caston,
We are glad to hear that everything has been sorted out. You can do that in that way or you can go to Amelia/services/edit service you can find an option there and turn it off.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables