We use Amelia to book an arena for horse activities and had an issue with a customer booking a 2 hour and 1 hour Appointment to use the arena, and then Amelia allowing an Event to be booked for the same time.
To test this - If I create an Event for May 2nd at 10-11am and then try to book an Appointment for the same date and time, Amelia hides the 10am slot - as already taken by the Event.
If I create the 1 hour Appointment first for May 2nd at 10-11am and then try to book an Event for the same date and time, Amelia allows the Event.
When booking, Appointments and Events use the same location and staff member.
Can you check this out please and advise if it's something we have wrong in the setup or something?
Thank you for purchasing our product, and for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets due to our national holodays.
I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
We are not sure if we quite get what the issue is? Can we ask you to make us a short video in which we will see this behavior in order to better understand what exactly the issue is?
In the meantime, we realized what you meant exactly we do not need a video anymore. Yes that is how Amelia works for now, but we have forwarded it to our developers and we hope that it will be changed in the future.
If you have any more questions please open another ticket and we will gladly help you there.
Hi
We use Amelia to book an arena for horse activities and had an issue with a customer booking a 2 hour and 1 hour Appointment to use the arena, and then Amelia allowing an Event to be booked for the same time.
To test this - If I create an Event for May 2nd at 10-11am and then try to book an Appointment for the same date and time, Amelia hides the 10am slot - as already taken by the Event.
If I create the 1 hour Appointment first for May 2nd at 10-11am and then try to book an Event for the same date and time, Amelia allows the Event.
When booking, Appointments and Events use the same location and staff member.
Can you check this out please and advise if it's something we have wrong in the setup or something?
Thanks
Hello Peter,
Thank you for purchasing our product, and for reaching out to us.
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets due to our national holodays.
I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
We are not sure if we quite get what the issue is? Can we ask you to make us a short video in which we will see this behavior in order to better understand what exactly the issue is?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Hello Peter,
In the meantime, we realized what you meant exactly we do not need a video anymore. Yes that is how Amelia works for now, but we have forwarded it to our developers and we hope that it will be changed in the future.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables