Hi- I currently use Amelia and I have a deposit requirement, but I also have a coupon option. mainly I use the coupons for if they wanted to take a percentage off of the price but is there a way to keep users from using it for the deposit?
Obviously informing them that it isn’t for both an only the price, but some will still go ahead an try to get out of paying the deposit, they insert the coupon code both spots it seems as though it takes it almost all off like they used it twice, I have it set for one time use but they still are able to use it for those two to get a discount on the deposit an the price, Is there a way to interrogate in the system that you can’t use the coupon for the deposit? Or a setting?
Thank you for purchasing our product, and for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. The coupon serves to reduce the price of the appointment and unfortunately, there is no way for the system to recognize whether the coupon was used for the deposit or the entire price of an appointment of the appointment and there is no way to prohibit the coupon from being used for the deposit.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Hi- I currently use Amelia and I have a deposit requirement, but I also have a coupon option. mainly I use the coupons for if they wanted to take a percentage off of the price but is there a way to keep users from using it for the deposit?
Obviously informing them that it isn’t for both an only the price, but some will still go ahead an try to get out of paying the deposit, they insert the coupon code both spots it seems as though it takes it almost all off like they used it twice, I have it set for one time use but they still are able to use it for those two to get a discount on the deposit an the price, Is there a way to interrogate in the system that you can’t use the coupon for the deposit? Or a setting?
Hello Jessica,
Thank you for purchasing our product, and for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. The coupon serves to reduce the price of the appointment and unfortunately, there is no way for the system to recognize whether the coupon was used for the deposit or the entire price of an appointment of the appointment and there is no way to prohibit the coupon from being used for the deposit.
I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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