una vez configurados los servicios y las profesionales con sus horarios, el calendario no muestra la disponibilidad de algunos de los servicios.
Por otro lado, quisiera añadir en la vista de "reserva paso a paso" la opción de que seleccionen la categoría antes que el servicio. Quisiera poner estas opciones: Categoría, servicio y profesional. ¿Es posible?
Si no lo fuera, ¿cómo puedo poner la vista de catálogo? Me deja configurar los dos steps que salen en la "persalización" pero después en la web sigue viéndose en formato "paso a paso".
Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to translate your query.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Please reach out o us if you have any other questions.
Hola,
una vez configurados los servicios y las profesionales con sus horarios, el calendario no muestra la disponibilidad de algunos de los servicios.
Por otro lado, quisiera añadir en la vista de "reserva paso a paso" la opción de que seleccionen la categoría antes que el servicio. Quisiera poner estas opciones: Categoría, servicio y profesional. ¿Es posible?
Si no lo fuera, ¿cómo puedo poner la vista de catálogo? Me deja configurar los dos steps que salen en la "persalización" pero después en la web sigue viéndose en formato "paso a paso".
Muchas gracias
Hello Carolina,
Thank you for reaching out to us.
Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we use Google Translate to translate your query.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Please reach out o us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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