Hi, Gabor

Firstly i want to apologise for the delayed response time.

We celebrated our Orthodox Easter, which has slowed down our working pace.

Thank you very much for your patience.

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We currently don't have availability on variable durations to be set for a same service, our developers will  work to add it in the future, but i can't say an ETA on it.

At this time, there are two possible workarounds:

1. Setting multiple fixed services with each having different duration, and setting them to be assigned to same employee;

2. Or you can use the "extras" feature; to set initial duration of service, and then add "extra time", so that customers can extend the duration.

• Extras allow you the possibility to add additional services or products customers can buy when they are scheduling the appointment. By click on the “Add Extra” button, new options will appear:

• • Name – This is the place where you will enter a name for the extra. Besides the name, you will see the “Translate” option so you can translate extra name in multiple languages and use it on the multilingual website.

• • Duration – If you want to define additional services and give them a duration, this is where you do it. Duration is not required because there can be extras that your customers can buy without affecting the appointment’s duration (e.g. special equipment).

• When you create at least one extra, you will see an option to choose whether the extras will be mandatory in the booking process or not, and this option will show up above the extras list. If you enable the option “Set extra as a mandatory field“, you will be able to choose the minimum number of extras that will be mandatory for booking when the customer books the service they are created for.

Please note: If your extra service has a duration, you should know that currently extra time will not be multiplied by the number of persons in the booking or extras quantity, so you will see time for just one extra.

• • Price – This is where you set a price for your extra product or service.

• • Maximum Quantity – Here you can set the maximum number of extras that one customer can choose in the booking process. For example, if you set 1, a customer will only be able to add one extra to the service. If you set more, your customers will be able to add a larger number.

• • Multiply price by the number of people – Like the Services, the extras also have the option to choose whether their price will be multiplied by the number of people in the appointment. If you disable this option the price for extra will be the same no matter what is the number of people chosen for the “Bringing anyone with you” option. On the other hand, if you enable this option the price will be multiplied by the number of people added.

• • Description – Like in the service dialog, this is where you add a description about this extra that will appear on the “Front-end Booking Catalog”. Same as the Extra name you can also translate the extra description using the “Translate” option beside the description and use it on a multilingual website.

More details about services in general here.

You can take a look at other pages from our Documentation, we have a Quick Start Guide here, for example.

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Regarding setting work hours with breaks, you can easily do that, by setting multiple work hour blocks in a day; and you can add breaks , as well.

Here are more details about setting up schedule in Amelia.

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Additionally, I just wanted to point out that we have pages with Demos, that you can use to try out some of the plugin's features - https://wpamelia.com/demos/

and there is a 15-day money-back guarantee period,
so if you purchase the plugin, you can safely fully test it out,

we would assist you with our support along the way,
and if it doesn't fit your needs you can request and receive a refund in that period.

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Let me know how that sounds, and if you have any questions. Thanks.