We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hello I'm sorry but I have a problem in the table here is the screen and I like that you give me a solution please...(the table will be small sometimes and i need to clear the website cache to be good)
Hi, ismael
Firstly i want to apologise for the delayed response time.
We celebrated our Orthodox Easter, which has slowed down our working pace.
Thank you very much for your patience.
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I can't see any attached screenshots, and on the related page i can't seem to find any tables;
but if the problem goes away when you clear cache, i can try to guess what it is.
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For manual and generally server-side tables, we currently have some issues when you have any caching plugin active on the page...
Our developers are working on improving the caching of the WP pages where the server-side tables are,
but for the time being, is it possible for you to disable caching on the pages where the tables are - and see if this solves the issue?
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If i maybe didn't understand the issue, please explain in more details, the best will be if you record a video of the issue, or a screenshot. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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