Hi, I'm trying to display all the services I created by shortcode in the page I linked, but only 2 of them appear. I duplicated the same service to make sure all the settings matched, but nothing.
Thank you for purchasing our product, and for reaching out to us.
We apologize for answering later than usual we have had national holidays in the past few days.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
The link you sent us shows the error 404 page not found.
Whichever approach we try wp-admin or wp-login in both cases shows us that we can't access the back-end of the site and that the page doesn't exist.
We can't log in to WordPress to explore in more detail what might be the issue. Can you send us another link because this has never happened to us before.
Also write to us what services are not shown od the page because we can a lot of them
thank you very much for the help, it turned out to be the employee's fault, because I set all the services in the "assigned services" tab, but not within the "Working hours" tab !!! I honestly thought they would be inherited.
I'm loving the plugin and very happy with it. Thank you very much for your help.
We are glad to hear that everything has been sorted out, and that now everything is working properly.
We are so happy to hear that you love Amelia and if you have any suggestions on how we can improve it I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
Hi, I'm trying to display all the services I created by shortcode in the page I linked, but only 2 of them appear. I duplicated the same service to make sure all the settings matched, but nothing.
Hello Chiara,
Thank you for purchasing our product, and for reaching out to us.
We apologize for answering later than usual we have had national holidays in the past few days.
Please check these points:
1. Are these services visible on the site?
2. If they are, is the employee assigned to these services?
3. If he is, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:
In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.
4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.
5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Chiara,
The link you sent us shows the error 404 page not found.
Whichever approach we try wp-admin or wp-login in both cases shows us that we can't access the back-end of the site and that the page doesn't exist.
We can't log in to WordPress to explore in more detail what might be the issue. Can you send us another link because this has never happened to us before.
Also write to us what services are not shown od the page because we can a lot of them
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Marko,
thank you very much for the help, it turned out to be the employee's fault, because I set all the services in the "assigned services" tab, but not within the "Working hours" tab !!! I honestly thought they would be inherited.
I'm loving the plugin and very happy with it. Thank you very much for your help.
Chiara
Hello Chiara,
We are glad to hear that everything has been sorted out, and that now everything is working properly.
We are so happy to hear that you love Amelia and if you have any suggestions on how we can improve it I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables