We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Your documentation (https://wpamelia.com/events-pricing/) says there should be an option to set the maximum allowed spots when using custom pricing.
"With the Maximum allowed spots option inside the Custom pricing, you can limit the maximum number of tickets that can be sold for the event in total. If this option is enabled, the Spots fields for each ticket category separately will be disabled, and the number that you set for this option will be taken into consideration as the maximum number of spots that can be purchased for the event, no matter what the pricing category is. "
I am not seeing this checkbox when creating an event. Why not?
Hi, WebDrafter
Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.
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The feature " Total Capacity for Event Tickets "– now you can set a total capacity for all tickets instead of setting the capacity for each type of ticket separately,
has been released with the latest update Version 4.6.
Have you updated to the latest version?
Kind Regards,
Miloš Jovanović
[email protected]
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