Hi. If I have a client/customer book a place on a service (in this case, it's a fitness class), then they wish to reschedule to a different class, which is the easiest way to do this?
Thank you for purchasing our product, and for reaching out to us.
We apologize for answering later than usual we have had national holidays in the past few days.
Unfortunately, they can't reschedule for another service. The customer would have to cancel that appointment and ti book another appointment there is no other way I'm afraid.
If you have any more questions please open another ticket and we will gladly help you there.
Hi. If I have a client/customer book a place on a service (in this case, it's a fitness class), then they wish to reschedule to a different class, which is the easiest way to do this?
Thanks in advance
Andy
Hello Andy,
Thank you for purchasing our product, and for reaching out to us.
We apologize for answering later than usual we have had national holidays in the past few days.
Unfortunately, they can't reschedule for another service. The customer would have to cancel that appointment and ti book another appointment there is no other way I'm afraid.
If you have any more questions please open another ticket and we will gladly help you there.
Kind Regards,
Marko Davidovic [email protected]
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