We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I can´t find a shortcode for the event capacity in the e-mail notification.
For example, I would like to email the co-worker that a new booking has been done. There are now 6/15 spots left.
Is there a shortcode that does that?
Hi, Joachim
Firstly i want to apologise for the delayed response time.
We celebrated our Orthodox Easter, which has slowed down our working pace.
Thank you very much for your patience.
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I am not sure if i understood, if you can clarify for me to be sure:
Basically, you would like to set a placeholder in a notification that would advise the staff member receiving the email, to see how many spots are left in that moment?
Can you try adding this placeholder to the employee notification %number_of_persons% ?
Let me know if that does the trick. Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Miloš,
Thank you for the reply.
The shortcode %number_of_persons% only shows how many tickets i bought (1).
Please see attached screenshot. Is there a shortcode to show how many spaces the event has left?
For example 7/16...
Hey, Joachim
Yes, i can see what you mean.
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- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. We only have the placeholder that shows the tickets bought - but not how many spots are left yet.
The developers might add this in the future, but I can't say an ETA on it.
Please feel free to search through our feature suggestion page, https://features.wpamelia.com/ and see if someone may be already suggested this feature. If you can't see it, feel free to add your suggestion there, and it will be forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis, and as more people vote, the feature will move higher on the priority list.
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You can also follow our changeLog page, where we present any changes/new features at every update.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables