I installed the latest version (4.6) and I still have the same problem. As you can see, all the employees are "away" Maybe that's part of the problem? I still don't know whats going on because they all have assigned working hours (see the screenshots from the first post)
I can choose services, employees, a date but when I press confirm, nothing happens.
Please help me (if you need to checkout the dashboard, you have my permission)
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
There is the following CSS code in the theme customize:
/*Esconde campo txt en Amelia*/
.amelia-app-booking #amelia-booking-wrap #am-step-booking .am-confirm-booking .am-custom-fields, .amelia-app-booking #amelia-booking-wrap .am-step-booking-catalog .am-confirm-booking .am-custom-fields {
display: none!important;
}
This is preventing the form from validating, you can remove this, and, please let us know if you need any assistance with hiding some specific fields from the booking form.
I erased that piece of code and now the plugin works, however, i wish to "erase" the fields below mail and phone, because the y don't seem to do anything.
Hello, I have a problem. I cannot complete any appointments if I press the confirm button, the plugin doest nothing. Please help me. Thanks
Hello Jorge,
Thank you for reaching out to us and apologies for the delayed response as we had a National holiday for the past few days.
Can you please install the latest version of the Amelia plugin (4.6), test it out and provide me with an update on whether it is working or not?
Lookin forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Thank you for your response
I installed the latest version (4.6) and I still have the same problem. As you can see, all the employees are "away" Maybe that's part of the problem? I still don't know whats going on because they all have assigned working hours (see the screenshots from the first post)
I can choose services, employees, a date but when I press confirm, nothing happens.
Please help me (if you need to checkout the dashboard, you have my permission)
Thanks
Hello Jorge,
I tested it out and it proceeds after choosing the time slot.
Can you please confirm if that is the case from your end as well?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Thank you for your response
That's right, but if you press "confirmar", does nothing.
In the past, I tested the system and that action redirected to woocommerce with success
Please help me out, I really need to resolve this and Im running out of time.Thanks
Hello Jorge,
Thank you for the update.
This could be an issue with the WooCommerce as all is set properly in Amelia.
Can you please install the latest version of the WooCommerce plugin, test it out and provide me with an update on this issue?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your response
I have now the latest woocommerce versión and I still can't pass the "confirmar" button
Hello Jorge,
Thank you for providing us with an update.
I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jorge,
Thank you for your patience.
Would you be able to provide us with a staging site, along with WP-admin (Administrator) user, FTP, and the database, so our developers can debug the plugin, and see what's going on?
If you're not able to provide us with a staging site, can you clone your website?
If yes - I'll ask you to install the Duplicator plugin. It will generate a couple of files that you can send me (along with the log-in credentials), and then I can create an exact copy of your website, see what the issue is and try to resolve it.
The Duplicator plugin can export only up to 500MB of data, so if your site is bigger than that, please use the All-in-One WP Migration plugin.
Please note that the files will be too large to attach to the ticket, so you can upload them via wetransfer.com and just send me the link.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jorge,
Thank you for that.
I have passed this issue to our developers and will provide you with an update as soon as I have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Jorge,
There is the following CSS code in the theme customize:
/*Esconde campo txt en Amelia*/ .amelia-app-booking #amelia-booking-wrap #am-step-booking .am-confirm-booking .am-custom-fields, .amelia-app-booking #amelia-booking-wrap .am-step-booking-catalog .am-confirm-booking .am-custom-fields { display: none!important; }
This is preventing the form from validating, you can remove this, and, please let us know if you need any assistance with hiding some specific fields from the booking form.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Uroš
I erased that piece of code and now the plugin works, however, i wish to "erase" the fields below mail and phone, because the y don't seem to do anything.
Can you help me with that? Thanks you very much
Hello Jorge,
Glad to hear that the issue has been resolved.
Can you please test it out now and provide me with an update if those fields are displayed properly or not?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi
Do you mean in mi actual site?
Did you change it in kidzenze?
Hello Jorge,
I have removed those custom fields. You can now check your booking form and please let me know if you need further assistance.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Dear Uroš
Im going to test the changes. Ill Keep you informed. Thanks
Hello Jorge,
Looking forward to your rpely.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables