We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Trying to customize the booking form:
1. Show all of the employees in the drop-down form when the select field is clicked. If the list could be a radio button list showing all employees that would work. (the employees in our case are actually boats that the members can reserve.)
There are a total of seven boats that can be reserved but by default the select list only shows 5 options.
2. Need to Force agreement that the user has read and agreed to all the rules and conditions before they can continue with a booking form. At the top of the form before they get started, like those scroll boxes that don't let you continue until you've scrolled to the bottom and checked a box that you have read and understood all the rules.
Hello Damon,
Thank you for reaching out to us and apologies for the delayed response as we had a National holiday for the past few days.
1. Unfortunately, there is currently no option to make that list into a radio button as it can only be a dropdown list.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
2. This is currently the only option to add the Terms and Conditions on the booking form.
To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this:
So this text appears as a hyperlink that opens a new tab (target="_blank") and takes the customers to your Terms & Conditions without them leaving the booking form. So the custom field on the back-end would look like this:
As you can see, we made this radio button a mandatory field, so no one can book an appointment without checking the "I agree" button.
Hope this helps you.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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