As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I already bought the wpdatatables here on your website about 1 1/2 years ago and I see that you have a deal on APPSUMO. Right now, my table is only available for use in one domain. If I buy the Appsumo deal, would it be possible to merge/stack it in my account so I can use it in multiple domains?
I need a reply stat 🙏 because the deal is ending on Appsumo. Thank you!
Hello Joe
Thank you for reaching out to us.
We can't combine regular purchases and AppSumo purchases, but if you purchase one code from AppSumo, you'll receive a new 5-domain license, so you'll be able to use the plugin on up to 6 domains.
If you stack 2 codes from AppSumo, you'll get a 10-domain license, so you'll be able to use it on up to 11 domains.
If you need some further assistance, please feel free to reach out to us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Can your team help me clone my table from this account to my appsumo account if ever I buy the appsumo LTD so I don't have to to make it from scratch?
Hi, Joe.
We will advise you on best practices on how to clone your setup to other sites, with preserving all settings + tables.
When you are moving on live site from local or stage site (or vice-versa) we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the files and also the tables to the database.
Other than cloning the site, another option would be to copy all database tables (wp_wpdatatable_#) along with tables wp_wpdatatables, wp_wpdatacharts, wp_wpdatatables_rows and wp_wpdatatables_columns. Then, in wp_options table, you would also need to export the following option_names:
It is rather cumbersome to do all this, but unfortunately at the moment, it's the only way. Also, for tables linked to an existing data source, you would need to change the file path, because at the moment the file path depends on the domain, so if you change the domain, the URL to the file will also have to be changed.
- There are also certain export functionalities, to export individual tables using Table Tools.
-
Then, you will be able to simply activate the new domain in wpDataTables settings/Activation, once you move the site.-
Let me know if you need any further assistance. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksander & Milos, will try these steps.
You're welcome, Joe
If you need some further assistance, please feel free to reach out to us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables