I have WooCommerce installed and everything is set according to documentation but when an appointment is booked, the item goes in the cart and the transaction finishes with a Stripe completed transaction but no appointment booked. I am happy to give you a login if you want to navigate. We are currently in Test Mode in Stripe.
I think I have resolved this issue. All orders in WooCommerce are defaulting to "Pending Payment" even though the payment has been processed. I just need to change the status of the order to "Completed" for the appointment to appear in Amelia. So, it is doing exactly what it is suppose to do...not create an appointment until the order is "Completed".
I have WooCommerce installed and everything is set according to documentation but when an appointment is booked, the item goes in the cart and the transaction finishes with a Stripe completed transaction but no appointment booked. I am happy to give you a login if you want to navigate. We are currently in Test Mode in Stripe.
I think I have resolved this issue. All orders in WooCommerce are defaulting to "Pending Payment" even though the payment has been processed. I just need to change the status of the order to "Completed" for the appointment to appear in Amelia. So, it is doing exactly what it is suppose to do...not create an appointment until the order is "Completed".
Hello Larry,
We are glad to hear that everything has been sorted out. If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Kind Regards,
Marko Davidovic [email protected]
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