We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, thank you in advance for your advice and support.
I am trying to hide the Emplyee selector found on the two forms here https://michellemcquaidcoaching.com/book-impact-project-coaching-calls/
I don't need my clients to select a employee/coach as they won't know them at this point. Happy for the Any Employee to do the allocation.
I have tried to use the CUSTOMIZE config in Ameilia and have set the switches on the services and packages as follows
DISPLAY FEILD = OFF
MANDATORY FIELD = OFF
ANY EMPLOYEE OPTION VISIBILITY = ON
I have also tried adding CSS to the WP website as follows:
<style> #amelia-step-booking1> div.am-select-service> form> div.el-form-item.am-select-employee-option {display:none;} </style>
These don't appear to work.
Help would be greatly appreciated.
Hello Martin,
Thank you for purchasing our product, and for reaching out to us.
This is a view for packages and you have turned it off for services. For packages, there is no option to hide the employee field you will need to hide it with this custom CSS
Please try it out and let us know has it worked.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Marko you are a champion and I thank you very much for your response. The code worked perfectly.
See https://michellemcquaidcoaching.com/book-impact-project-coaching-calls/
I am struggling with the BLUE package presentation on this page. Is there CSS to change to colour of the BLUE Microsoft panel to another colour? See https://michellemcquaidcoaching.com/book-impact-project-coaching-calls/
I have tried changing under AMELIA - CUSTOMISE but it doesn't pic up the global settings. Is this because again its a PACKAGE that I am trying to alter the look for?
Thank you again for your help!
Hello Martin,
You are most welcome, and we are glad that we were able to help you. But we checked just in case and we can see that you didn't apply it, you can still choose employees on this page.
If you need help with CSS we will explain to you how you can add it to your page.
Custom code needs to be applied to the page where the booking form is. Depending on what you're using (Gutenberg blocks, or some page builder), adding the CSS or JS can be done in a few different ways.
If you need help with adding custom CSS to the page, please take a look at this article.
If you need help with adding custom JS to the page, please take a look at this article.
When you activate the use global color option and you change the for to packages, that color scheme will need to apply to your packages like this
You just need to make sure that you have activated it for every view that you are using. If you are using step by set and catalog you need to activate global color for services and packages in every view and then to save the settings.
Hope this helps.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables