I have a question related to recurring appointments. I just added a service option which includes monthly check-ins for 6 months and chose the 'recurring appointments' option (also made sure to set the booking in advance to 180 days), however I do not see that the client was able to schedule in appointments beyond the first visit. Am I missing a step to activate this option?
I had a client who just recently booked a 6 month plan (so meet once every month), yet I am not seeing her appointments in the system, apart from the first one. My concern is in regards to the remaining 5 appointments and how they are booked.
Thank you so much Uros, I really appreciate your attention to this matter.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
The issue is that the customers have not booked recurring appointments, they simply booked a single appointment. The ideal thing for your situation is the "Packages of services" feature.
Packages in the Amelia Booking plugin are made to give you the option to create a package of multiple appointments from the same or different services and give a discount to the total price to attract your customers more.
Please note:
The packages feature is a part of our Pro and Developer licenses and isn’t supported in the Basic license.
At the moment, Events cannot be used with Packages, only Appointments (Services).
Hope this helps you.
Please reach out to us if you have any other questions.
Hi there!
I have a question related to recurring appointments. I just added a service option which includes monthly check-ins for 6 months and chose the 'recurring appointments' option (also made sure to set the booking in advance to 180 days), however I do not see that the client was able to schedule in appointments beyond the first visit. Am I missing a step to activate this option?
Thank you!
Lyra
Hello Lyra,
Thank you for reaching out to us.
Can you please provide me with the URL for the page with the booking form so I can test out and provide you with an update on this issue?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros!
Sure thing. Here is the url: https://astrologybylyra.com/consultations/
Thank you!
Lyra
Hello Lyra,
I tested it out and it is working from my side.
Can you please check from your end and provide me with an update if that is the case from your end as well?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Uros!
I had a client who just recently booked a 6 month plan (so meet once every month), yet I am not seeing her appointments in the system, apart from the first one. My concern is in regards to the remaining 5 appointments and how they are booked.
Thank you so much Uros, I really appreciate your attention to this matter.
Lyra
Hello Lyra,
Thank you for clearing that up.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Lyra,
Thank you for providing me with the admin credentials and apologies for the delayed response as we had a National holiday for the past few days.
Apologies for the additional questions. What is the name of the customers that booked 5 appointments in the future?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Lyra,
Thank you for clearing that up.
The issue is that the customers have not booked recurring appointments, they simply booked a single appointment. The ideal thing for your situation is the "Packages of services" feature.
Packages in the Amelia Booking plugin are made to give you the option to create a package of multiple appointments from the same or different services and give a discount to the total price to attract your customers more.
Please note:
Hope this helps you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Lyra,
That is right.
Glad to be able to assist you.
Please reach out to us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables