Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hello John.
Thank you for reaching out to us.
This purchase was made with [email protected], not [email protected]
Do you have access to that email? If you do, can you please check it out, and also make sure to check the Spam folder? You can reset your password on our store using the codetravellers.io email address if you have access to the email.
If you can't find anything there, or you need us to change the email associated with this purchase, please let me know.
I'll send you the plugin's installation file in another comment, just so you can start using it, and you'll be able to see your purchase code once you log in to our store.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Aleksandar - many thanks for your reply and your help.
Yes - I did check my email at [email protected]. There was nothing there. So - I waited. Finally - nine (9) hours later, the response came into my mailbox. That is a very long time for an automated system to respond.
This is a basic issue but it causes friction and damages the brand right out of the box. Surely someone can address these issues. Thanks.
Thank you for your feedback, John, I'll forward this to our developers.
We haven't had complaints like this and we can't replicate the issue on our own, so I don't know how long it will take to fix, as it seems to be an intermittent issue.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables