Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
And please point me to the name and email of the employee in question, and which service they should be assigned to?
And is this issue only happening on the front-end, in the booking form, or is it also on the back-end?
If you can provide a bit more details, i am not sure if i fully understand the issue?
Employee show as no data in service creation, I do many testing, I discovered that any time conflict with other all services will disappeared. Plus adding additional employee more the services also services will disappeared. Now I just have 6 services and 6 employee if you add employee number 7 all services will disappeared. (No notifications show from system to avoid or reject conflict)
In event The event tag price select the lowest price and I can add just it, I have tours, normally I select the adult price in this location.
In event I can’t control the shown capacity, like to show the availability only or the hide it.
End of booking is not showing the booking number.
Is it possible to create a scan bar for each booking had the booking information.
Wishing to add integration with whatsapp for direct contact the customer, also direct send notifications on whatsapp.
also the control allowing to book more than the capacity and to pay later is set for all system, I with it can be allowing in each service and event to better management of the activities.
I apologise for the waiting time. Despite best efforts i am still not able to resolve the issues.
I will now escalate this with our 2nd level Team, to provide a more effective investigation.
-
In the future, when you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
I will come back to you as soon as i have new information, and will keep you posted on our progress regarding all of the issues you mentioned.
Hi dear
The employee not show to select in service , I removed it and stopped all security plugin.
It works cool, today again same problem happened, I can’t see my entered services & I can’t create service because employee not show.
user are fine all employees are registered the are Amelia users,
I contact the host to check if anything firewall stop the link, the said everything is fine.
looking for your kind support
Ahmed
Hi, Ahmed
Thanks for reaching out to us
-
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
-
And please point me to the name and email of the employee in question, and which service they should be assigned to?
And is this issue only happening on the front-end, in the booking form, or is it also on the back-end?
If you can provide a bit more details, i am not sure if i fully understand the issue?
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Dear Milos
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Ahmed Maraj
also the control allowing to book more than the capacity and to pay later is set for all system, I with it can be allowing in each service and event to better management of the activities.
Hi, Ahmed
I apologise for the waiting time. Despite best efforts i am still not able to resolve the issues.
I will now escalate this with our 2nd level Team, to provide a more effective investigation.
-
In the future, when you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so other customers or our support agents can find them easily. Our policy is to have one issue or question per ticket because of the reasons that are described already.
Thank you for understanding.
I will come back to you as soon as i have new information, and will keep you posted on our progress regarding all of the issues you mentioned.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables