We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Sirs, I have a problem with the Amelia software, I need several different people to request an appointment at the same time for a single employee.
When I make an appointment request, without reaching the programmed number of people, that time is blocked and no more appointments can be requested.
can you help me?
Thank you
Andres Ros
**
Estimados señores, tengo un problema con el software Amelia, necesito que en una cita puedan solicitarlas varias personas distintas en la misma hora para un solo empleado.
Cuando realizo una petición de cita, sin llegar al numero d epersonas programado, me bloquea ese horario y no se pueden solcitar mas citas.
¿pueden ayudarme?
Gracias
Andrés Ros
Hello Andres,
Thank you for reaching out to us.
What is the capacity of the service that you offer?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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